PMA Account Management

Our disciplined PMA Account Management process is the cornerstone of PMA's service commitment to you. With PMA Account Management, your program will have the structure to ensure that it is being continually monitored and measured, with the goal of achieving optimal performance for you.

PMA Account Management provides you with:

• Identification of your company's most significant loss drivers.
• A detailed, integrated service plan that outlines PMA's focus, actions, time frames and accountabilities for the upcoming year. Your customized plan of action addresses your company's specific loss trends and drivers with the goal of advancing your financial performance.
• A forum to identify your organization's risk management needs and special servicing requirements.
• Ongoing communication, including interim reviews and pre-renewal meetings to improve results.

Your Risk Management Services Team

As part of PMA Account Management, you will be aligned with a team that works collaboratively to improve your results and who are accountable for PMA's service delivery and performance. PMA team members on all levels work together to ensure that your goals are met.

Your PMA Account Management team consists of results-oriented PMA professionals:

• National Accounts Underwriting Executive
• Risk Control Professional
• Claims Service Manager
• Business Developer