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You can count on PMA for immediate, effective response and control of losses. PMA claims services are extremely proactive. Our Claims
Management team is comprised of seasoned pros who are intimately familiar with local and state regulations. Throughout our thorough claims
investigation process, we maintain our long-standing tradition of ongoing communication to keep you up-to-date on the status of your claims,
whether in person or over the phone.
PMA offers a wide array of Claims Management Services that are customized for various lines of insurance and
claims, including:
Program Highlights
Comprehensive Claims Investigations. Our team of experts performs thorough claims investigations that are focused on gathering
relevant facts from all involved parties in order to achieve an optimum result.
24/7 Claims Service. We provide prompt, professional claims service during and after normal business hours. In the case of
emergencies, our claims and risk control professionals can be reached after normal business hours when our goal is to return all calls
within ten minutes and provide solutions that help to alleviate callers' concerns.
Anti-Fraud Program. Our Special Investigative Unit (SIU) spearheads our corporate-wide effort to eliminate workers' compensation
claims fraud. The SIU works closely with our Claims Professionals in identifying and investigating potentially fraudulent claims and
prepares information for investigation and prosecution.
Subrogation. Our expert investigation focuses on the cause of all losses to ensure proper, aggressive subrogation recovery to reduce
overall claim costs for us and our clients.
Litigation Management Program. We aggressively manage litigated claims. Litigation Specialists handle high exposure and complex
claims. We have a stringent defense counsel selection process and guidelines.
Full-Service Office Nearby. PMA operates offices throughout our marketing territory. You don't have to wait for service form a
distant hub or work with people who don't know you or your operation. Our professionals have extensive knowledge of state jurisdictional
issues, including regulatory, medical and legal matters.
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Medical Savings Programs
